Terms and Conditions

Terms and Conditions

Last updated: June 2026

Welcome to Thandi & Bloom. By accessing or using our website at thandibloom.co.za and placing an order with us, you agree to be bound by the following terms and conditions. Please read them carefully before using our site.

1. About Us

Thandi & Bloom is a South African premium natural skincare and wellness brand. Our products are designed to support your daily rituals with clean, effective ingredients. We are registered and operate in accordance with South African law.

2. Use of Our Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You may not use our site to transmit any harmful, offensive, or fraudulent content. We reserve the right to restrict access to any part of the site at our discretion.

3. Products and Pricing

All prices are displayed in South African Rand (ZAR) and are inclusive of VAT where applicable. We reserve the right to change prices at any time without prior notice. Product images are for illustrative purposes and may vary slightly from the actual product.

4. Orders and Payment

By placing an order, you confirm that you are at least 18 years of age and that all information provided is accurate. We reserve the right to cancel or refuse any order at our discretion. Payment must be made in full at the time of purchase. We accept major payment methods as displayed at checkout.

5. Shipping and Delivery

We ship within South Africa. Delivery times are estimates and may vary depending on your location and courier availability. Thandi & Bloom is not liable for delays caused by third-party couriers or circumstances beyond our control. Please refer to our Shipping Policy for full details.

6. Returns and Refunds

We want you to love every product you receive. If you are not satisfied, please refer to our Refund Policy for information on returns, exchanges, and refunds. Returns must be initiated within 14 days of receipt.

7. Intellectual Property

All content on this website, including text, images, logos, product names, and brand assets, is the intellectual property of Thandi & Bloom and is protected under South African copyright law. You may not reproduce, distribute, or use any content without our prior written consent.

8. Disclaimer of Warranties

Our products are intended for general skincare and wellness use. They are not intended to diagnose, treat, cure, or prevent any medical condition. Results may vary. If you have a skin condition or allergy, please consult a healthcare professional before use. Always perform a patch test before first use.

9. Limitation of Liability

To the fullest extent permitted by South African law, Thandi & Bloom shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our total liability shall not exceed the amount paid for the relevant order.

10. Privacy

We are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA). Please review our Privacy Policy to understand how we collect, use, and protect your data.

11. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

12. Changes to These Terms

We may update these terms from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the revised terms.

13. Contact Us

If you have any questions about these terms, please reach out to us at info@thandibloom.co.za.