Privacy Policy

At Thandi & Bloom, we are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.

Information We Collect

• Personal Information: Name, email address, phone number, and shipping/billing address when you place an order.
• Payment Information: Payment details are processed securely through our payment provider and are not stored on our servers.
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

• To process and fulfil your orders
• To communicate with you about your order status
• To send promotional emails and offers (with your consent)
• To improve our website and customer experience
• To comply with legal obligations

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers (e.g., shipping carriers, payment processors) solely to fulfil your order.

Cookies

Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some functionality.

Your Rights

You have the right to access, correct, or delete your personal information at any time. To make a request, please contact us at info@thandiandbloom.co.za.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Last updated: May 2026